Spotlight: Laayana Salon & Spa, Kolkata Banks on Happy Clients
Defining upscale salon experience in South Kolkata, Laayana Salon & Spa helmed by Tanuja Prasad is the perfect example of how client loyalty is a stepping stone to success in the industry.
One name stands apart amidst the multiplicity of salons in Kolkata — Laayana Salon & Spa. Owned and managed by the very enterprising, Tanuja Prasad, Laayana Salon & Spa has been a luxury beauty, authentic de-stressing and rejuvenating destination. The salon is located in an upscale part of South Kolkata and is a well-known abode of the who’s who in the city.
Laayana stands in competition with some of the major international and well-known salon brands, however, it does better business with a larger client base — thanks to Tanuja, who is personally involved in the day-to-day operations. The booming business is also supported by high hygiene levels, friendly staff, and expertise of the floor personnel. Despite schemes or freebies, Laayana always has a steady flow of customers and the majority of them are loyal clientele who visit frequently.
Efficient Teamwork
Laayana’s driving forces are the ace hairstylists Akbar & Hussain, who are now associate partners of the salon and have been instrumental in retaining old clients while impressing new customers as well.
Hussain is a Wella Professionals trained hairdresser with several years of experience. He has worked in South Africa for two years and learnt the art of braiding there. He specializes in Ombré, Balayage, Highlights, Colour Cascading (3D Colour), Layers, Bob, Helmet Bob, Blunt Cuts and more for ladies, and fade cuts, salt & pepper and bold hair colours for men.
Akbar is also trained by Wella Professionals and has 18 years of experience as a hairdresser. He has in-depth knowledge of basic cuts, styling, Bob, Balayage and Ombré, for men and women. However, his core area of expertise lies in understanding the dynamics of colour mixing and bob haircuts.
Brands & More
Laayana uses Wella Professionals and TIGI for hair care and styling. O3+ and Raaga Professional, and Dermalogica for facials and skin treatments. For dry and frizzy hair treatments, they use Hairmac and also recommend sulphate-free shampoos, masks, and Argan Oil serums for home care.